Delivery and shipping costs: to know everything…
The objective of EASY GRIP and the commitment of its team are to give you perfect satisfaction throughout the act of purchase, from order to delivery without forgetting the use.
Principles for calculating shipping costs: Shipping costs vary according to the type of transport and the place of delivery.
Shipping costs (delivery to a relay point) are free in mainland France, excluding Corsica, for any order greater than or equal to 30 euros.
Choose your deadlines! According to your requirements! EASY GRIP offers 3 delivery solutions:
• Normal Mode delivery, ie to relay points or colissimo: Price: 8.00 euros for delivery in METROPOLITAN France. Contact us for countries outside METROPOLITAN France. It becomes free from 30 euros of purchase in relay points. Deadline: The preparation of the order and the dispatch of the parcels takes place at most within 24/48 hours following the registration of the payment of your order. Normal Mode delivery (entrusted to our carriers) therefore takes place within 5 days of your order.
• Home delivery in France: Price: 8.00 Euros Lead time: 24 hours in mainland France, excluding Corsica for all orders placed before 12 noon (otherwise 48 hours lead time). • Removal from our warehouse: Delivery is free for any order collected from our warehouses located in La Crau (12 Place Castellin - 83260 LA CRAU). Please let us know before coming!
Carefully check the parcels on arrival and do not hesitate to refuse them if they show the slightest sign of breakage. Otherwise, issue reservations on your delivery notes. In all cases, it is recommended that you notify us of any anomaly relating to the delivery of your order.
Then contact our call center. If the disappointment comes from a logistical problem such as delivery not in accordance with the order, the return costs will be borne by us as stipulated in the general conditions of sale.
DELIVERY TIMES Delivery is made by the carrier to the address indicated by the customer at the time of his order (or by notice of availability in the absence of the customer), or to the relay point that you will have indicated when the command.
Delivery times: Delivery times vary depending on the type of port and the place of delivery. They run from receipt of payment or bank authorization in the event of delivery with prior payment (online bank card). - Metropolitan France, excluding Corsica: Express: D + 24h for any order placed before 12 noon - Metropolitan France, excluding Corsica: Normal: D + 5 days. For the rest of the world, please contact us.
In any case, the delivery must take place within the maximum period of thirty (20) days from the transmission of the order. If the delivery could not be ensured within this period, the consumer would be informed as soon as possible and could cancel his order. He could then request the exchange of the product or its refund.
Information: The carrier is not required to go upstairs, so delivery is made at the door of the building.